On www.probois-machinoutils.fr, credit card transactions are completely secure.

1. Payment by credit card in cash with immediate debit

You must first choose the type of card (Carte bleue, Mastercard or Visa) with which you will pay for your order. You will indicate your card number, the expiry date and the last 3 numbers on the back of the card.

Authorization servers are then consulted in order to verify this data and prevent abuse and fraud. The servers are then in encrypted mode and all the information conveyed is coded (Netscape SSL protocol).

Our payment modules are equipped with 3D Secure technology aimed at securing payments made by credit card on the Internet.

A secret code is sent to your mobile phone, you must enter this code to finalize your secure transaction (without this code, your payment will not be validated by the bank).

If payment failure, the possible reasons for the failure are:

- Perhaps you have a maximum limit on your credit card that does not allow you to make payments for the value of your order = see your bank to raise this limit in order to be able to make this payment.

- You have not received the personal security code on your mobile phone because your bank does not have your number and therefore cannot send it to you = see your bank to update your details.

Some useful information for payment by card (Carte bleue, Visa, Mastercard, Eurocard):

- The direct debit from your account is made on the day your order is placed, even if 1 of the items or all of the items are not immediately available.

- When a delay of several days appears on one or more lines of your basket, the entire order will be invoiced to you. We reserve the right to contact you again to announce the delivery time for this item, to offer you an equivalent item, or to refund your purchase if we are unable to deliver the item ordered.

- Deliveries outside mainland France will be ensured by adding an additional time to the delivery time.

When picking up your package at the delivery point, if you choose the shipping method by So Colissimo or another relay, you will be asked, for security, to present an identity document.

2. Payment by credit card in 2 installments from 500 euros to 1000 euros

You must first choose the type of card (Carte bleue, Mastercard or Visa) with which you will pay for your order. You will indicate your card number, the expiry date and the last 3 numbers on the back of the card.

WARNING ! To use this method of payment, the validity date of your card must not expire within 2 months of purchase!

The total sum is divided into 2, the 1st debit is immediate and the second 30 days later. In case of failure of one of the payments, the total amount remaining to be paid is due immediately either by credit card by calling us, or by bank transfer. It will not be possible to represent the maturities via the bank. The purchased goods remain the property of Probois machinoutils until full payment of the invoice.

3. Payment by credit card in 3 installments from 500 euros to 2000 euros

You must first choose the type of card (Carte bleue, Mastercard or Visa) with which you will pay for your order. You will indicate your card number, the expiry date and the last 3 numbers on the back of the card.

WARNING ! To use this method of payment, the validity date of your card must not expire within 3 months of purchase!

The total sum is divided into 3, the 1st debit is immediate, the second 30 days later and the last 60 days later. In case of failure of one of the payments, the total amount remaining to be paid is due immediately either by credit card by calling us, or by bank transfer. It will not be possible to represent the maturities via the bank. The purchased goods remain the property of Probois machinoutils until full payment of the invoice.

4. Payment by cash check (this payment method can be deactivated)

All you have to do is send us your payment and a photocopy of your identity card by post to the following address:

PROBOIS MACHINOUTILS - ZA de l'Arbalestrier - 36 rue des Frères Lumière - 33220 PINEUILH

We advise you to write the number of your order on the back of the check.

NB: A period of 15 additional days before the dispatch of your order will be necessary (if it is specified "in stock" or available within a short period of time) so that we can be sure that the check is not rejected by the bank = fight against unpaid checks.

5. Payment by check in 3 instalments from 150 euros up to 1500 euros

It is then enough to divide the amount of the order by 3 and to ensend your payment with a photocopy of your double-sided identity card by post to the following address: PROBOIS MACHINOUTILS – ZA de l'Arbalestrier - 36 rue des Frères Lumière - 33220 PINEUILH. We advise you to write the number of your order on the back of each check.

NB: A period of 15 additional days before the dispatch of your order will be necessary (if it is specified "in stock" or available within a short period of time) so that we can be sure of the non-rejection of the 1st check by the bank = fight against bad checks.

6. Bank Transfer

When you select this mode of payment, you then receive the RIB of our company. Please transfer the amount of the order without forgetting to mention the order number in the title of the transfer. Upon receipt of your transfer, we will process your order.